News - August 2010

New Media, Gadgets Transform Customer Relationships

08/31/2010

The old straight line that governed customer relationship management has been replaced by a zig-zagging pathway that more closely resembles a game of pinball. ... read more

Genetics Affect Willingness to Take Surveys, According to Survey

08/30/2010

Genetics play a key factor in whether someone is willing to take a survey, according to a new study from North Carolina State University. ... read more

Social Networking among Older Adults Sees Explosive Growth

08/27/2010

Older users have been especially enthusiastic over the past year about embracing new networking tools. ... read more

Television and Telephone Fading in Favor

08/26/2010

The television set and the landline telephone -- are suffering from a sharp decline in public perception that they are necessities of life. ... read more

Failure Can Help Organization Learn More than Success

08/24/2010

Knowledge gained from failure lasts longer. ... read more

Many Are Still Clueless on How to Save Energy

08/19/2010

People turn off lights in vain, ignoring real efficiencies, study shows. ... read more

Broadband Adoption Slows in 2010

08/13/2010

Two-thirds of American adults (66%) currently use a high-speed Internet connection at home. ... read more

Assessing the Cell Phone Challenge

08/12/2010

Approximately 25% of households (and 23% of adults) in the second half of 2009 had no landline service and only cell phone service. ... read more

Cross-Cultural Perspective Can Help Teamwork in the Workplace

08/10/2010

Being aware of the environment that their co-workers come from may help people work together better. ... read more

Online Interactions Have Positive Effects for Real-Life Communities

08/09/2010

Communication technologies serve to reinforce and regenerate geographically-based interaction, professors say. ... read more

If You Can’t Say Anything Nice . . .

08/05/2010

Research shows what you say about others also says a lot about you. ... read more