Custom-Tailored Research Strategy

Our approach to strategic market research.

Why choose SMARI? We specialize in pinpointing the exact channels and strategies to engage your target audience effectively, ensuring your message resonates and stands out in a crowded digital landscape. 

So, what do we do?

The Research Process

We pride ourselves on carefully executing and monitoring all steps of the research process.

From initial needs assessment to final presentation of results, the project is managed to ensure accurate and timely delivery of research that speaks to your unique business needs.

employees make notes on a market research report while discussing the insights

Project Kickoff

Moderated kickoff meeting with stakeholders to solidify objectives and develop hypotheses to prove or disprove in research.

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Survey Development

Custom research survey developed with proper question sequence and industry best practices to ensure high quality data output.

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Survey Programming

Programming to include advanced features and to provide a positive respondent experience to include mobile optimization.

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Data Collection

Recruitment of respondents, monitoring of consumer representation, and validity of respondent participation.

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Analysis & Reporting

Visual summarization to ensure easy interpretation including a consultative interpretation and recommendations.

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Presentation of Results

Review of results with stakeholders for complete understanding with strategic insights and recommendations. After the presentation, the SMARI team remains available indefinitely to provide support. 

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How our Process Makes Us Different

At SMARI, our goal is to lay a strong foundation for research by uncovering the true objectives behind the initial question. Often, what seems like the problem is just a symptom of something deeper.

Through a consultative and collaborative process, we shape a tailored research approach, build trust, and deliver actionable insights so you can focus on what matters most.

Team meeting about the customer journey on a whiteboard featuring 3 employees

When you choose SMARI, you can expect...

Personalization

Experience a hands-on, consultant-led approach that goes beyond the expected.

Customization

Get research tailored to your specific goals, delivering insights that are both relevant and precise.

Accommodation

Every detail is designed with your timeline and budget in mind, balancing quality and practicality.

Consultation

We’re a team of problem-solvers focused on creating strategic solutions for your market research needs.