Another manufacturing client has very high expectations for their call center and we helped them track the process of it all and gave them tools on how to improve.
Take a look below at the tools we used on this study, the industries and our other clients we helped with similar projects. Click to download the case study.
Download Case StudyINDUSTRIES: Consumer & Retail Education Healthcare Manufacturing
SERVICES PROVIDED: Continuous Loop Feedback Key Drivers of Satisfaction Real-Time Reporting Segmentation Text Analytics