The level of responsiveness and the true partnership is unmatched.

Adam Hoover
Account Executive, Borshoff

Their flexibility and their skill is superior to the other organizations we've worked with, which is why we keep coming back.

Rick Bailey

They really take the time to make sure that both we and our clients are comfortable with the research process.

Bill Lovejoy
Sr. Vice President, Borshoff

We've collaborated with SMARI on quite a few projects where we've been able to peel the layers of the onion to understand the consumers' motivation.

Deepankar Pant
Sr. Brand Innovation Manager, Jarden Home Brands

"SMARI is a true partner to the organizations they support by gathering and analyzing Customer Satisfaction data...

Amy Sigler
Roche Diagnostics

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"Over the course of three decades I have relied on Strategic Marketing and Research (SMARI) to provide customer-driven business insights that have resulted in smarter decisions at all levels of the organization...

Mark Heckman
Owner / Mark Heckman Consulting

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