Segmentation & Targeting​​

Segmentation and targeting solutions help you identify and reach the right consumers, ensuring marketing efforts are effective and impactful.

3 female employees catch up in the break room at SMARI

What is Segmentation & Targeting?

When done right, segmentation gives companies a clear focus, aligning teams around a shared vision to develop cohesive products, services, and experiences. By grouping consumers based on behaviors, attitudes, or demographics, brands can target the right segments and tailor every customer-facing aspect of their organization. It serves as a north star, guiding strategic decisions.

  • Size the target market
  • Understand the true value proposition
  • Align marketing communication
  • Maximize marketing impact
  • Develop better products or services
  • Refine customer service language
  • Create more impactful experiences

Key Features of Segmentation & Targeting

Persona Development helps to see segments for internalization. 

Know the Market Sizing best aligned with the product or service.

Niche Market Discovery of marketing tactics or product development to thrive. 

Identify Pricing Strategies based on segment-specific tolerances.

Predictive Modeling creates tools that categorize consumers in their segment.

Determine new areas of opportunity with Customer Benchmarking.

Segmentation Maps show visual representation of segment relations. 

Journey Mapping to represent the various paths taken by segments.

Our Framework for Segmentation & Targeting

SMARI takes a thoughtful, layered approach to segmentation that begins by understanding how the results will be used. Every organization has its own language, culture, and decision making style, which is why selecting the right basis variable is critical.

This discovery process involves both internal and external input, including conversations with stakeholders, customers, and noncustomers. Once the basis is defined, SMARI builds out rich profiles using demographics, psychographics, and behavioral data to uncover what truly drives differences between segments, ensuring the final segmentation is practical, relevant, and ready to be used.

Segmentation & Targeting graphic showing audience characteristics

Want your brand to attract the perfect customers? Let SMARI guide you through effective segmentation strategies.

Maximize your impact with smarter segmentation & targeting.

Segmentation unites teams with a shared focus, improving product development, customer service, and marketing. It enhances customer satisfaction, boosts conversion rates, and optimizes resources by targeting the most profitable segments for a higher return on investment.

Unite Teams

Ensure all teams share a common vision and purpose.

Create more focused marketing messages and products/services.

Cater products to specific audiences with more focused customer support.

Discover niche markets and new uses for products and services.

Understand why specific audiences choose your product or service to refine messaging and feature development.

 

 

 

 

View inside the door of a conference room showing SMARI employees meeting about the customer journey
4 employees in a conference room
Office plants with SMARI employees working at their computers in the background

Why Choose SMARI for Segmentation & Targeting?

Segmentation is most effective when backed by data and a clear strategy. Detailed personas are valuable, but true impact comes from solid quantification that transforms insights into action. SMARI ensures segmentation efforts drive real results, seamlessly integrating data into marketing and product development strategies.

Partner with us for expert insights, a personalized approach, and advanced research tools that turn segmentation into a powerful business asset. Your success is our success, and we are committed to helping you create segmentation strategies that drive growth.

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