Let SMARI inspire your confidence and guide enlightened change

POSTED BY: | May 28, 2020

The associated chaos embedded within the uncertainty that has been fostered by our impending pandemic is creating a shift in behaviors among customers, resulting in […]


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Expect the Post-Pandemic Workplace to Shift

POSTED BY: | May 18, 2020

Full digital transformation, supported by a virtual workforce seeking flex office time. Focus on outputs versus face time Respect for a work-life blend Stronger communications […]


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We asked people to document every time they sat down…

POSTED BY: | April 7, 2020

I bet you’ve been sitting a lot while in quarantine. If not, I’m sure you’ve at least sat down? Got ya. You’ve even possibly gotten […]


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SMARI’s Katie Ittenbach selected as 2020 Indy’s Best and Brightest finalist

POSTED BY: | February 4, 2020

January 29, 2020 PRESS RELEASE For immediate release   Indy’s Best and Brightest Finalists Selected Winners to be announced at awards program on Wednesday, March […]


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SMARI’s Katie Ittenbach joins Missouri State University Customer Experience (CX) Board

POSTED BY: | January 21, 2020

SMARI, LLC’s Katie Ittenbach joins Missouri State University Customer Experience Certificate Program Board Indianapolis, IN – Katie Ittenbach, President of SMARI, LLC, was recently recruited […]


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