Smari's Innovative Customer Research Tools:
Real-Time Reporting
Consumer insights with quick turnaround are always a plus, but now you can access customer feedback on brands, products, or experiences in real time as feedback is provided. Observe satisfaction as customers are evaluating their experience through a client dashboard and take quick action.
Customer Churn Prediction Modeling
A customer database holds endless insights about the future behavior of your customers. By identifying lost customers and behaviors leading up to loss, it is possible to predict customers who may be primed to drop off – but now, steps can be taken against these specific losses.
